The Mall Company is the only retail real estate service provider offering a complete shopping mall management solution.
The Mall Company has a proven track record and the internal expertise to ensure your shopping center’s design, development, management and marketing creates a popular shopping destination with a strong brand and loyal customers while maximising revenue potential.
We work with your architects and key stakeholders to turn initial architectural concepts into optimised designs that will make your retail project a thriving centre of the community. Our experience as mall managers makes us the most reliable team for the day-to-day running of retail centres while our innovative marketing team builds brands and drives a constant flow of foot traffic to the mall.
RETAIL SECTOR RESEARCH
- Retail space supply and demand
- Competitor research
- Mall concept and positioning
- Tenant mix
- Target customer base
- Tenant Occupancy
- Budget projections (rents, services and marketing)
- Location/community/population study
- Target demographics
MALL MANAGEMENT
- Facility management
- Cleaning and security
- Tenant coordination
- Human resources
- Employees coordination
- Financial management
- Compliance management
- Rules and regulation
- MEP maintenance
- Day-to-Day operations
LEASING & LEASE MARKETING
- Target Tenant Schedule
- Priority brands, Anchor/Sub-Anchor tenants
- Lease marketing strategy, budget and collateral
- Documents (offers, agreements, appendices)
- Terms and conditions
- Document tracking and management
- Payment and handover
- Oversight and feedback to client
- Tenancy schedule
DESIGN AND DEVELOPMENT
- Concept and positioning
- Unit positioning and sub-division
- Unit layout and configuration
- Anchor tenants, building and unit locations
- Store concept selection
- Accessibility, sightlines and circulation
- Common facilities
- Operational planning
- Trade zoning
- Target tenants, unit sizes and unit configurations
- Technical recommendations for retail unit ‘hand-over’ condition
MALL MARKETING
- Marketing Planning and Budget
- Event programs and coordination
- Branding and copywriting
- Outdoor and onsite advertising
- Print and digital advertising
- On-site design, signage and lightboxes
- Digital design, development and marketing
- Social media and web marketing
- Mall-wide promotions, loyalty programs
- Public relations and media partnerships
OTHER SERVICES
- Retail Tenant Surveys
- Demographic Research and Mall Positioning Consultancy
- Rental Structure and Pricing Consultancy
- Target Tenant and Tenant Mix Design
- Mall Concept Analysis and Review
- Mechanical, Electrical, Plumbing and Safety Requirements
- Rent and Sale Strategic Advisory
- Retail Lease Agreement Consultancy
- Mall Marketing Services
- Specific Research and Consultancy Assignments
